Below are some testimonials from the people we work for. We work for some good-hearted people who have been using our Toyota and Lexus car services for years. I’ve often thought that if I had to form an opinion of the world strictly from my view over the counter, it would be easy to think that the world was largely populated by decent, honest, likable people—and maybe it largely is after all.

When people give us generous words like these, it makes us want to live up to the positive picture they’ve painted all the more. Thank you to all those who have contributed or will contribute to this page.

Note: A small number of these letters describe situations that involved errors on our part. I feel kind of funny about including these; like anyone, I prefer to put my best foot forward and it seems to run contrary to conventional wisdom to advertise that we’ve ever made a mistake. However, sometimes as relationships are forged, their character is best revealed in the midst of resolving an unanticipated problem. In the several letters that refer to situations of this sort, I have included them, along with a note of explanation, because I believe they have been a useful part of our learning process, and they serve to illustrate a healthy, fair-minded, customer-oriented approach to resolving unanticipated problems. Fortunately for us, an extraordinarily high level of shared trust has characterized our relationships with our customers, and they have been fair-minded in their dealings with us as well.

Integrity Auto is hands down the best place to bring your car, truck or suv. I have a 2015 Tacoma that needed some repairs and some TLC and they did an excellent job. Quality work from a quality shop. From before I even dropped it off to pull out of the parking lot these folks leave                                          nothing to be desired. Thanks for taking such good care of me and my truck! Highly recommend this shop for all your service and repair needs.

Matthew Stanley (Metalneck1)

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We have been looking for a shop for our Toyota and Honda. Integrity will definitely get our business from here on out. They were incredible, professional and did excellent work. Thank you!

James Pennington

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They live up to their company name.

ddgay1

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Happy with their work, The valve adjustment on my 2005 Honda made a difference. More power. Smooth idle. She purrs likes a kitten restored! Thanks Integrity Auto
Christopher Wakefield

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Couldn’t have had a better experience with these guys. They are my go to shop now.

Logan Urquhart

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As the name implies – these people do in fact operate with integrity. They’ve earned my business and trust.

Kyle Stuart

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Fixed my car in 1 day and A+ work
Michael Leiker

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I’ve been a customer at Integrity Auto for over 20 years. I trust them to take care of our cars properly for a fair place. They are the best.
James Wishart

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I asked for a check up of a new car I got and they went over it, told me nothing was wrong and didn’t change me… they even gave me a loaner. I’ll be back if it does need work in the future.
Taylor Fox

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I talked to my father and he knows a lot about mechanical stuff and said that Integrity auto repair was a really fair price for the work that needed to be done to my vehicle they got it in and out the next day. Very happy with the work and they were very friendly and knowledgeable experts,                                    Steve did an awesome job, and made sure everything was perfect before I got back on the road . I will be going here again.

Corey Lister

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Had my corolla in for repair. Very good repair time and great communication with the shop filling me in with the repair details
Peter Pratt

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Nice people easy to deal with.
P n

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We have used Integrity Auto for many years.
They are friendly, good prices, and do awesome work on your vehicle. It doesn’t get any better!!! 🤗

Joel Hjertstedt

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A good place to take Your Subaru to. The Mechanics are ethical and honest, they tell you when you really need a new part and do not try to upsell you. While not the cheapest, they will use Subaru OEM parts and there is a difference between those and the stuff you get at CarQuest.

Josh Hanson

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RETURNING CUSTOMER TO EVALUATE ENGINE REPAIR LIGHT. TEAM APPROACHED THE CHALLENGE IN A SYSTEMATIC MANNER AND TOOK THE TIME TO LAY OUT ALL THE ALTERNATIVES. PROVIDED A DISCOUNT FOR THE SERVICES AND GREAT CARE. AS OF                                 THIS DATE LIGHT HAS NOT RETURNED. THANKS

STEVEN BOLGRIN

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Solid specialists care about your vehicle and your experience
Wa Nu

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We own a 2009 Highlander and a 2008 4-Runner. Both have been worked on here. They have done a great job on our cars, and we plan to return when we need more work done.

Scott Oram

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Integrity Auto saved me over $2,100. I have been taking my Toyota Matrix to Integrity for approximately 12 yrs. I have always been pleased with its service and prices. Here are the facts of how they save me $2,100.

I received 3 recalls from Toyota Corporate on my passenger airbag & ”had” to take my Toyota Matrix each time to an authorized Toyota dealership—I couldn’t use Integrity Auto. The last time I took it into its dealership was approximately a year ago (Jan 2022). In addition to airbag, I also had dealership change the oil since it had been nearly a year since Integrity had changed oil and it would save me time to take into Integrity for another service. Now, nearly a year later I received urgent appearing emails from Toyota indicating that there were immediate maintenance actions that needed to be done on my car in addition to oil change. So, I took it in for another oil change with some discounts they had sent and free inspections, tire rotation, etc. I ended up waiting over 3 hrs before the clerk brought out the inspection report, which was 11 pages long, had a total sum of $2,215.79. First thought, OMG “ouch”, but I have to have this done! I was expecting $69 at the most. Then as I sat there and looked at the page while the clerk waited for me to say “Yes, go ahead” I told her I was going to call and check with Integrity as they did the regular maintenance on my car for years and may have done some or all of these things. She wasn’t pleased but said to come back to the station where she worked and let her know. I called Integrity and told them what was up. I read each of the items off the list to Integrity, to which the reply was: “no you don’t need that Jan”, or “that was already done”, or “nope, your brakes are fine.” Long story short, I told the clerk, who replied that these were the things found and it was necessary. I paid for the oil service, which was $86.26 and left. I am still receiving numerous emails along with the inspection report from the Dealership.

I am so grateful for the truly honest work and maintenance of Integrity Auto and will continue to take my auto there. I may have another airbag recall, (who knows), but I will not have Toyota Dealerships do any maintenance again if that scenario appears.

Thank you Integrity Auto for saving me over $2,100 on maintenance items that were unnecessary! You are the best!
Jan Wilson Flynn

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Mechanics were knowledgeable, helpful and easy going, a pleasure to talk to.
Tyler Style

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Have been taking my 2008 4Runner to Integrity for 7 years now. Could not be happier. They know Toyotas, always get the job done on time, never try and sell you something you don’t need. I recently had a bunch of work done by Integrity as my 4Runner turned over 150k and she runs                                like a new truck.They are honest, friendly and professional. I won’t go anywhere else and I live up in Vancouver now.
Mark Mooney

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Excellent as usual
Banana Brown

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These guys are excellent. Absolutely professional and caring. I would say when it comes to my Subarus this is the only place I’ll be taking my vehicles.
Tyler Furlong

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Nothing but great things to say about Integrity Auto, I’d trust nobody else with my Toyota or Subaru. Duke is very knowledgeable and has been very helpful anytime I have issues with my vehicle/s.
Circular Pizzabox

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Great group of mechanic specialists, I’ve taken multiple cars to their shop for routine service and repairs. They have always provided a very upfront and transparent response to my car questions. I will say they do good work and make honest recommendations for preventative car                                        care.  They came highly recommended from a fellow Toyota forerunner owner and I can see why. A Truly Top Notch shop!
Buck Hutcherson

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Great services. Duke and Bob are great to customers. The price is reasonable
Portia Yee

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Great customer service honest folks!
Mo AL Ratta

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Great place to take my car. Trustworthy
Niki Tucker

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Great staff, very knowledgeable, excellent communication, and reasonable prices.
Tressa G

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I came broken, they fixed me! Great service, respectful, courteous and kept me apprised of what was happening. First time customer…I will be back.
Mary B

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Jake was Awesome! All the staff were and amazing and did a phenomenal job with my Camry. They didn’t try to upsell me and were transparent with me about what work needed to be done. This place by far has the most genuine and honest people. They also saved me a lot of money too                                    and I will definitely be taking care of all my car needs at Auto Group Inc from now on. Seriously, these people are great!
Vlad Kuzmenko

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I so very much appreciate the folx at Integrity Auto. They provided the perfect amount of info based on their assessment along with a professional opinion catered to my individual needs. Thank you so much! It’s such a relief to be able to rely on your professionalism and good                                      human nature.
Shay

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Best Toyota service in town.
Dustin Wright

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These guys are legit and all the comments and customer service is legit. I would totally recommend them for all your car needs!
Dan Wille

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Great service highly recommend them.
Vondubinhaus

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Called to get a quote, they don’t do KIAs but the guy answered my question and was really nice ❤
A plus on the costumer service.
Angel Bousquet

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We’ve been using Integrity for many years. The service and the results have always been outstanding.
Drake Snodgrass

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Do the work right or they fix it with a 2 to 3 year guarantee
Darren Birch

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I have been going to Integrity Auto since I first moved to Oregon 15 years ago. First with my much used and abused Camry, and now with my new Prius, I am always happy with the service provided by Duke and all the mechanics. They are Toyota specialists and have a a depth of knowledge about the vehicles that other shops cannot match. They have always done excellent work on my cars, and are always very forthcoming and honest in their dealings with me. “Integrity” is what you get at Integrity Auto.
Liz Milliken

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Duke and all his staff always do a really great job! We’ve been driving from St. John’s to his shop since 2004 when we got our first Toyota, and we won’t take it anywhere else as long as he’s in business. He was recommended by two separate friends, and we’ve recommended him to many more. We have always been treated with kindness, respect, and the utmost honesty.

Can’t count the occasions when he has let us know about issues that would be coming up on our cars so that we can budget ahead, and other times he has let us know when we can skip taking care of things…that and the fact that our cars are in great condition are signs of a good mechanic in my book.

Even my kiddos love going out to see Duke! He kindly asks them about what they’re up to in school and gently jokes around with them. I’ve seen never seen him flustered or upset, and seems to treat his employees with respect too. I can’t recommend Integrity Toyota enough!
Amber Clark

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My trusted mechanics for 20 years.
Jonette Swanson

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These guys are the best in the business. Very professional, fair and extremely timely.
John Murphy

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I went to Integrity Auto for a pre-purchase inspection on a car I was interested in. I called and left a message, and was called back soon after. They patiently listened to my concerns. They had the vehicle for probably 2 hours and they did a very in depth assessment of the car. I was emailed the inspection checklist and notes and he answered any additional questions I had. I was very pleased with how professional and understanding they were.
Peri Wood

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Integrity auto took the stress out of having car troubles for me. The people who work there are honest and I felt that I could trust their diagnoses and the fairness of their pricing. My car broke down before I left for a week long vacation and they were kind enough to let me store my car there free of charge until I figured out what to do with it. They were just kind and accommodating every step of the way!

Tricia Barrett

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I love my Toyotas because they are so reliable, but if something does happen, I know I have a place I can take my babies to get honest repairs for a fair price. By far, one of the best repair shops in the entire metro area. I drive over from Beaverton to have work done even though there’s plenty of shops in my immediate area. Yeah, they are that good. It’s a clean and organized shop with friendly helpful staff.

Dadn8tr

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This shop does great work from a position of honesty, transparency and … gues what? Integrity! We’re currently shopping to replace our ancient Highlander and are looking for another Toyota not only because we like the brand, but also because we want to keep going to this mechanic forever.

Constance Bracewell

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Thanks for being open and living up to your name – Integrity. Thanks for the loaner car too.
Keeping all if you front-line workers in my prayers.

Adanna Ifama

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These guys are the best in the business. Very professional, fair and extremely timely.

John Murphy

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Went in to have my wheel studs and lug nuts inspected, felt like they did a great job. They seem like mechanics who have been doing it for awhile and know their stuff. Very low pressure which I appreciate. Would definitely recommend them. Will be going back soon to have other repairs performed.

Corey K

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Integrity Auto was a fantastic shop to get work done at. We brought the car in for brake work and an oil change but they took the time to go over everything and informed us we were also only 1k miles short of needing our timing belt replaced. I appreciate not having to schedule another appointment later when I realized I was due for more maintenance. They provided a free loaner car and still had the car done by the end of the next day even with the extra work.

Thomas Webb Jr.

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Gave us a great and timely report of a vehicle we were considering buying.

Roger Benedict

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Quick, professional, and while not cheap (no shop is) they didn’t attempt to pressure me to get more done than I needed or wanted. Much better than the dealer.

Charles Noble

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This is my go to shop for my Toyotas. We just used them for 120k maintenance for our 2009Highlander ($600). We had other issues that we needed fixed and they were able to promptly identify the issues. Smell of burning oil due to leaking front differential and shaking due to worn out rotars. In all about $1800 in work.

I trust them to do the work that is necessary without upselling me on items that are not needed at a fraction of the cost of the dealer.

Samuel Ford

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This is a very highly qualified place very friendly

Clifford Shanley

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We have taken our Toyotas to Integrity Auto for years. We find friendly professionals who provide quality parts and workmanship, along with practical advice. When the time comes to look for a new car, we look at Toyota products first, because we want Integrity to take care of them!

Mitch Madsen

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Bob and the crew at Integrity took amazing care of my noble steed, Mr Greenie (97 Avalon). We did a bunch of work, he now purrs like a kitten, doesn’t leak oil like a sieve and the ride is smooth as silk.

If I could give 10 stars I would!!!

Shank ula

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This is the place you want to take your Toyota’s. They won’t waste your time, they diagnose your problems and let you know what you need to get back on the road. They are professionals and I’ve always had good experiences whenever I’ve brought my Tacoma and 4-runner in for issues. Honest and they use Toyota parts.

Cody Garrett

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Had issues with my Corolla starting. They were able to look at it that day, found a few things that needed to be worked on and helped me figure out what was the most urgent so I could get some budgeting done for some of the bigger stuff. Super friendly and helpful, always glad to bring my vehicles to them! TEN stars!

Rebecca Lexa

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It was a pleasure doing business with Integrity Auto. Bob and his crew are informative, patient and work fast! After receiving a complimentary inspection a few weeks back, I called today to check the schedule and to my surprise they were able to get me right in! They even provided a rental and had my Hundie back to me before the end of the day! Finding a new mechanic is a daunting task, but luckily I can check that off my list. I’ll be back! This shop is legit.

Chill Topher

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When I took my Toyota 4Runner into Integrity Auto, I was in need of immediate service. I was playing the risk due to a desperate position that my vehicle would give out any minute. I came in with skepticism and uncertainty. After they diagnosed and serviced my vehicle, I came out with ‘confidence’ in their services, ‘security’ with their quality workmanship, ‘comfort’ with the personal care & attention they provided me, and outright ‘happy’ across the board with Integrity Auto! From this great experience, I have elected that they’d be my primary auto service team going forward….

Alex Phillips